HBS Class of 2024 MBA Admissions Essay and Application

 In this post, I will be analyzing the essay question and key components of the HBS Application for the Class of 2024.  In addition to discussing overall HBS application strategy and the required essay, I will discuss key parts of the application form, resume, and transcript. I also provide some advice for HBS reapplicants and  for Harvard Medical School, Harvard School of Dental Medicine, Harvard Law School, and Harvard Kennedy School Joint Degree Applicants and the new MS/MBA.  For my posts on recommendations, please see my Key Posts section on recommendations. For my post on HBS interviews, please see my series of three posts that begins here. While the new application is not out until mid-June 2020,  HBS has already indicated that there will be no change to the essay, so I am posting this on May 11, 2021.  Should any significant changes to the app form occur, I will alter this post when the application opens online.

 

My comprehensive service clients have been admitted to HBS for the Classes of 2023, 2022, 2021, 2020, 2019, 2018,  2017, 2016, 2015, 2014, 2013, 2011, 2010, 2009, 2008, 2007, and 2005. My clients' results and testimonials can be found here. In addition to providing comprehensive application consulting on HBS, I regularly help additional candidates with HBS interview preparation.  Since I started my own counseling service in 2007, I have worked with 71  successful applicants from Canada, Europe, India, the Middle East, Japan, South Korea, other parts of Asia, and the United States on HBS application. I think that this range of experience has helped me understand the many possible ways of making an effective application to HBS. l I can tell you is that HBS takes a truly diverse range of people. Some had high GPAs and great GMAT scores, others had GPAs and scores well below the 80% range for HBS, but what they all had in common were strong personal and professional backgrounds that came out in their essays.

 

 

THE ESSAY

"As we review your application, what more would you like us to know as we consider your candidacy for the Harvard Business School MBA program?

There is no word limit for this question. We think you know what guidance we're going to give here. Don't overthink, overcraft and overwrite. Just answer the question in clear language that those of us who don't know your world can understand."

 

Based on the above, you should be asking yourself: Given the question, what do HBS admissions need to know in order to offer me an interview and then admit me?  My answer would be to take a deep dive into HBS' criteria for admission and consider how they can apply to you. You will need to take two deep dives. One into HBS and another into yourself.  HBS introduced this more open style of question for the Class of 2016.

 

Regarding length, most of my clients admitted to HBS have written between 800 and 1500 words with 1000-1200 being most common.   A couple of years ago, I did interview practice with someone who was admitted with an essay of almost 2000 words (I thought that essay could have used a trim, but hey the applicant was admitted, so who cares what I think!).  The key point about length is that it should be as long as you need it to be in order to convey what you think HBS needs to know to invite you for an interview and ultimately admit you.

 

If you are trying to understand the diverse range of essays that gets someone admitted to HBS, I do recommend  The Unofficial Harvard Business School Essay Book.  In fact, one of my clients admitted to the Class of 2016 contributed his or her essay to the first edition to it, which made me really happy.  I can't tell you which one. I do highly recommend reading this book because it will give you a really good idea about the range of possible answers and dispel any myths about needing to submit something that is professionally written. I would also recommend the old book that contained HBS admits essays. That collection is still a good read for understanding how to put together an MBA essay though the specific questions are no longer being asked by HBS. Such books are really great guides for someone looking to see successful MBA essays.

 

THE BOTTOM LINE: WHAT MAKES YOU STAND OUT?

The discussion of the categories below is all for the purpose of getting to the story or stories that will really showcase what makes you stand out as an applicant. Everyone has their own unique life story and the point is to get your reader interested in your story.  When I am working with an applicant, especially in the initial stages of writing I am actually focused on this question because I know that great applications are based on great self-marketing campaigns and the heart of such campaigns is applicant differentiation. Good differentiation will be based on good stories. Think about about the hard and interesting moments in life.   What has challenged you in your life?  How have you suffered and grown stronger? What has made you rethink your decisions or view or career?  Why do excel at what you do?  Who or what motivates you?  These are just some of the questions you need to consider.

 

Four Ways HBS Evaluates Applicants
My objective when working with each of my clients is to help them identify the best content in their essays, resume, interview and other application components to show fit for each school they apply to. My approach is to understand the audience that is being communicated to because the only objective of your application is to communicate effectively to your audience, the admissions committee. We can summarize what  HBS is looking for in terms of three stated values-Habit of Leadership, Analytical Aptitude and Appetite, and Engaged Community Citizenship- plus Diversity. These four core ways, which I discuss in detail below,  that HBS evaluates applicants need to be communicated in your application and one or more of them should be used in your essay. The following summarizes what HBS is looking for in terms of three stated values (Habit of Leadership, Analytical Aptitude and Appetite, and Engaged Community Citizenship) plus Diversity and the possible places where you can demonstrate these in your initial application (Interview and post-interview not considered below):

 

These four core ways that HBS evaluates applicants need to be communicated in your application and one or more of them should be used in your essay.

In addition to those four elements, other possible common topics for inclusion here would be:

-Your wider post-MBA career vision that you could not explain in the 500 character answer on the Employment page. Some applicants will not touch on this topic in their essays, while others will discuss it at length.  One thing I thing I help clients figure out is to what extent they need to elaborate on their post-MBA objectives and longer term vision in this essay.  If you are strongly mission/values focused, most likely you will be discussing this in the essay.

-Why you want an MBA in general? Again, some will address this, others will not. Since there is no place in the application to indicate this otherwise, it would reasonable to explain your rationale for doing an MBA, whether you state this in general and/or terms of HBS in particular is your choice, but my bias is certainly for being HBS specific though typically brief.

-Why HBS?  I don't think one has to necessarily write in detail about why you want to go to HBS, but providing your overall rationale for why you want to go HBS now is certainly reasonable.  If your career vision is something you are writing about and there are particular aspects of HBS that really relate to it, feel free to mention them.

For a discussion of career vision, why an MBA? or how to explain why you want to attend a particular program, see my analysis of Stanford Essay B.

 

Now I will discuss those four ways in detail in order to elaborate how you might utilize them in your essay:

 

Habit of Leadership
The mission of HBS is to educate leaders.  All my clients admitted to HBS had a diversity of educational, extracurricular, and professional backgrounds, but were united by one thing: In one or more aspects of their lives, they demonstrated this habit of leadership. HBS takes a very broad view of what they are looking for:

 

Leadership may be expressed in many forms, from college extracurricular activities to academic or business achievements, from personal accomplishments to community commitments. We appreciate leadership on any scale, from organizing a classroom to directing a combat squad, from running an independent business to spearheading initiatives at work. In essence, we are looking for evidence of your potential.

 

HBS does not explicitly ask you to show your potential for leadership in your essay,  but it may very well be something you decide to write about, ask one or both of your recommenders to write about, and certainly show in your resume and application form.   Leadership is no easy thing. Nor is it always obvious. If you leadership is fully obvious from your resume and then perhaps your essay need not discuss it, but the worst possible thing is to conceive of leadership as simple formal responsibility or a title because this conveys nothing about the person in that position. While some applicants will have held formal leadership positions, many will not. Formal leadership positions are great to write about if they involve the applicant actually having a significant impact, making a difficult decision, being a visionary, showing creativity, or otherwise going beyond their formal responsibility, but the same is true for those showing leadership without having a formal title. If you are having difficulty really understanding leadership, one great place to read about leadership, and business in general, is Harvard Business School Working Knowledge.

 

Some clients I have worked with have never really considered themselves as leaders. I think it is critical that if you are applying to HBS that you have  an idea about what kind of leader you are.  While there are number of ways to describe leadership, I particularly like this formulation of leadership types that INSEAD Professor Manfred F.R. Kets de Vries has used in one of his Harvard Business Review blog posts (Disclosure I am a graduate of the INSEAD Executive Masters program that he established):

• The strategist: leadership as a game of chess. These people are good at dealing with developments in the organization’s environment. They provide vision, strategic direction and outside-the-box thinking to create new organizational forms and generate future growth.
• The change-catalyst: leadership as a turnaround activity. These executives love messy situations. They are masters at re-engineering and creating new organizational ‘‘blueprints.’’
• The transactor: leadership as deal making. These executives are great dealmakers. Skilled at identifying and tackling new opportunities, they thrive on negotiations.
• The builder: leadership as an entrepreneurial activity. These executives dream of creating something and have the talent and determination to make their dream come true.
• The innovator: leadership as creative idea generation. These people are focused on the new. They possess a great capacity to solve extremely difficult problems.
• The processor: leadership as an exercise in efficiency. These executives like organizations to be smoothly running, well-oiled machines. They are very effective at setting up the structures and systems needed to support an organization’s objectives.
• The coach: leadership as a form of people development. These executives know how to get the best out of people, thus creating high performance cultures.
• The communicator: leadership as stage management. These executives are great influencers, and have a considerable impact on their surroundings.

 

I have previously suggested that applicants who are having difficulty really understanding leadership find out what kind of leader they are by taking this quiz based on Lewin's classic framework.  While leadership  is more complicated than Lewin's framework, the quiz is a great way to get you started thinking about yourself, a key part of answering any leadership essay question effectively. However, I think the 8 archetypes above provide a much better guide for those who both have extensive leadership experience and those who think they lack it.  Think of these 8 archetypes as aspirational images of certain kinds of leader. You may fit into more than one category. You may find you don't feel like you are really good at any of the above in comparison to the descriptions above, but that is OK because you are trying to identify your potential even if it seems based on relatively little "objective evidence." If leadership is not obvious from your resume or likely to be a topic your recommenders will focus on, you should certainly consider how you show your leadership potential. I have never worked with anyone who could not demonstrate potential in at least one of the categories above.

Some types of leadership experiences that make for effective content in essays, recommendations, and interviews:

-A time you convinced someone or some group.

-A time you led others.

-A time you demonstrated courage.

-A time you made a difficult decision.

-A time you were innovative.

-A time you formulated and executed a strategy or tactics.

-A time you turned around a situation, overcame an obstacle.

-A time  you reformed something.

-A time you changed something.

-A time you effectively negotiated with someone.

-A time created something.

-A time you managed or organized something.

-A time you mentored or coached someone.

-A time you represented an organization in public.

 

-A time you managed up, down, or across an organization.

 

Some of these are simply derived from the archetypes above, but  all reflect what I have seen in my clients' essays over the years.

 

Engaged Community Citizenship

 

 

While “Engaged Community Citizenship” might take the form of leadership, it is quite distinct:
So much of our MBA experience - including the case method, section life, and student-organized events - requires the active collaboration of the entire HBS community. That's why we look for students who exhibit the highest ethical standards and respect for others, and can make positive contributions to the MBA Program. The right candidates must be eager to share their experiences, support their colleagues, and teach as well as learn from their peers.

 

HBS and other MBA programs are looking for students who will make a contribution. This really makes sense because of the collaborative nature of MBA education. While professors play an important role in the classroom, students learn from each other on a continuous basis both inside and outside of class. An MBA education is very much one based on relationship building. One of the chief functions of an MBA admissions committee is to select people who will be good classmates. The director and the rest of the committee have done their job properly if they have selected students who can work well together, learn from each other, and if these students become alumni who value the relationships they initially formed at business school. Given that two of the major takeaways from an HBS education are the relationships that a student forms during the program and access to the alumni network, HBS is looking for candidates who will fully engage with others.  It is important to show engagement with others in your HBS essay, in your interview, in your post-interview essay, in your application, and/or in your resume.  You should also make it a point to get your recommenders to discuss how you add value to the team, to whatever “community” (A workplace is a community) they worked with you in.

 

 

Engagement in a community may take many different forms.  Over the years, I have found the following types of activities to be very effective for MBA applications:
-Volunteer or social activities at work or school, whether it is actually organizing them or participating in them.
-Volunteer or social activities outside of work or school, whether it is actually organizing them or participating in them.
-A volunteer activity related to your post-MBA goals
-A volunteer activity that allowed for the development of leadership and/or teamwork experience
-A volunteer activity that put you in contact with people who are quite different from you in terms of race, gender, religion, nationality, income level, educational background, and/or some other factor
-An international volunteer or social activity
-Active involvement in an alumni organization
-Active participation in a sports team, debate team, or some other kind of team
-Active political involvement (Not just voting or knowledge of politics, but actual activities)
-Participation in an orchestra, band or other musical groups
-Participation in drama or dance or other types of group performance
-Organizing trips or other activities for a group of friends
-Serving as the leader, organizer, or active member of a team-based educational activity such as a seminar, project, or overseas trip
The above are just some possibilities.

 

 

Some people will no doubt worry that they lack extracurricular activities to demonstrate such community citizenship, but in my experience, there is always some way to demonstrate this. Part of my job is to help my clients identify such activities and communicate about them effectively. If you have demonstrated extensive community citizenship in your resume, you may very well not need to write about in the HBS essay, but you might still find that explaining your motivation for such activities is something you want to convey to HBS.  For those with limited objective resume content in this area, if there is an effective way to get some positive aspect of your community citizenship into the essay, do so.

 

 

Analytical Aptitude and Appetite
Harvard Business School is a demanding, fast-paced, and highly-verbal environment. We look for individuals who enjoy lively discussion and debate. Our case and field-based methods of learning depend upon the active participation of prepared students who can assess, analyze, and act upon complex information within often-ambiguous contexts. The MBA Admissions Board will review your prior academic performance, the results of the GMAT or GRE, and, if applicable, TOEFL iBT and/or IELTS, and the nature of your work experience. There is no particular previous course of study required to apply; you must, however, demonstrate the ability to master analytical and quantitative concepts.

 

 

HBS is a highly competitive and challenging academic environment. It is not for anyone.  “Analytical Aptitude And Appetite,” what can more generally be thought of as academic potential, will be very easy for some candidates to demonstrate without ever writing an essay on the topic. You must demonstrate your analytical intelligence somewhere in your application. Yes, a solid GPA and GMAT are enough for that purpose, but if you think your academic record and GMAT are weak, I do suggest demonstrating your high analytical aptitude and appetite in your essay. Also, whether you address your analytical abilities in your essay, for most applicants, it would also be very useful to have one or more recommenders discussing this.

 

Some effective ways to demonstrate analytical aptitude and appetite in essays include the following:
-Solving a complex problem at work, school, or elsewhere
-Discussing the successful completion of complex analytical tasks
-Breaking down a complex problem that you solved and communicating it a very brief and clear way
- Demonstrating great personal insight into one's weaknesses, failures, and/or mistakes
-Showing the ability to learn from weaknesses, failures, and/or mistakes
-Showing the ability to learn and master something highly complex
-Demonstrating a high level of creativity
Those with truly outstanding academic background and test scores need to likely focus less attention on this area. If you think you have weaknesses in this area, consider how to use the essay and Additional Information section to mitigate them.

 

 

Diversity
A truly diverse student body — in background, nationality, interests and ambitions — is the foundation of the HBS experience. Indeed, these differences are critical to the HBS learning model, which thrives on the many perspectives and life experiences our students from all over the world bring to their classes. From academic assignments to casual conversations, the unique qualities of individual lives enrich the education of the entire community.

 

This overall intention to create a highly diverse class significantly impacts HBS admissions' decisions. The critical thing is that you demonstrate why you are unique and how you will add to the diversity of the class.  In your essay, you need to show what makes you stand out. Especially if you think your academic, personal, professional, and/or extracurricular experiences are not inherently unique, it is very important that your essay demonstrates what makes you stand out.
Some ways of demonstrating diversity that my clients have used successfully include the following:
-Being the first person or kind of person to do something
-Being the youngest person to do do something
-Making an original contribution to something
-Having an unusual family, academic, personal, or professional background
-Unusual skills or talents
-Extensive international experience
-Receiving prestigious awards or scholarships

-Even post-MBA goals might be used for this purpose if your goals help to make you stand out.
Keep in mind that diversity is a matter of interpretation and presentation and it is each applicant's responsibility to best demonstrate how they will add value to their classmates. One of my jobs as a consultant is to always help my clients identify ways that make them distinct even if they think they are not special. I operate on the assumption that everyone is unique.

 

 

 

WRITING

So far I have discussed on topic selection.  I think it is useful to think about what makes for a good essay and in particular, I think about stories. When it comes to telling stories, I think it is most important to think about your audience.  You are not writing these essays for yourself, you are writing them to convince your audience. How to convince them?

 

The following grid connects the parts of an essay (the first column) to three core aspects of writing an effective essay. The table should help you see the relationship between the components of a story and what I would consider to be three major questions to ask about any story.

 

Essay Outline	What was your role?	What does it mean?	Why will this essay sell them on you?
Situation: When? Where? Who? What? How?	Effective answers to when, where, who, what, and how should all relate directly to your role in the situation. You are the hero or heroine of your story.	Your reader should have a clear understanding of the situation. They are not reading a mystery story, a poem, or some other form of writing where withholding information will be valued.	The situation needs to be one that the reader will believe, consider to be important, and hopefully be impressed by.
Action Steps: What actions did you take?Action Step 1: Action Step 2: Action Step 3:	Stories break down into steps. For each step, make sure you are clear about what you did.	Each action step should be meaningful and demonstrate your potential. This is the core of the story and it is important the rationale for your actions be stated as clearly as possible. Effective essays involve both description and interpretation.	If you are actions are clear and their value is clear in terms of your leadership, analytical, engaged community citizenship, or unique background, you will be on a firm basis for selling your story to admissions.
Result	Results should be stated as clearly as possible. Your relationship to the results should be clear.	Explain the significance of results clearly.	Make your results meaningful so that they will be impressive.

 

The grid above is based on the following assumptions, which I consider to be basic for writing effective essays:

 

Your reader must understand you.   Provide a clear interpretation of what you have done. Write in simple language, even about complex things. Assume your reader has a basic business background, but don't assume any expertise. Cause-effect relationships should not be merely implied where possible. Showing your actual action steps is critical. A full explanation might be impossible because of word count, but if you tell things in sequence, it usually provides that explanation.

 

Your reader must believe you.  If your reader is not convinced by your story, you are dead.  I am all in favor of telling the best version of a story that you can, provided it is also believable. Bad self-marketing is frequently based on lies that can be seen through. I have met many admissions officers and while not all of them were brilliant, all the good ones had finely tuned "bullshit detectors." If your essays have a seemingly tenuous relationship with reality, you are likely to be setting yourself up for a ding.

 

Your reader must be engaged.  If a reader does not become interested in what they reading, there is a problem.  The problem may be that the essay is simply generic or it might be the way a story is being told is boring or it maybe a lack of passion in the writing.  Whatever the case, it needs fixing.  One of my roles as a consultant is to coach my clients on writing essays that will be engaging.

You must sell your reader on your high potential for admission. Great essays don’t just need to be believable and interesting, they have to be convincing. You are trying to get admissions to take a specific action after they read your file: admit you or invite you for an interview. Thus, essays must convince them to take action, they have to see why you should be admitted.  I help my understand how to do this and give very specific advice on how to do so.

 

Your reader should be interpreting your essay the way you intend.  In writing, there is always room for misinterpretation.  If you have not effectively interpreted yourself, there is always the possibility that your reader will draw opposite conclusions from what you intended.  I help my clients make sure that they understand and correct for all such negative interpretations.

 

 

And finally...

My final point is that HBS is looking for people who want to be leaders, not mere managers. They are looking for people who will use their "one precious and wild life" to achieve great things, not those who will be satisfied at being mediocrities.  If you can't show the potential for that now, when will you?

 

HBS REAPPLICANTS: Reapplication as a topic in the Essay

If you are a reapplying to HBS, I usually recommend addressing that issue either in the essay or, if you only need a brief amount of  words, in the Additional Information section (see below).  However, I don't think it is necessary to address changes in goals or otherwise if you are applying two or more years since your last application because enough time has gone by and HBS does not ask for a reaplication essay. If you are reapplicant, please see here.

 

One should show growth since the last application. Whatever form(s) this growth takes, you might need a brief amount of word count or significant word count.  Common topics:

1. Changes in career goals since the previous application. Feel free to alter your goals, just explain why.

2. Why you are a better candidate now. This could be everything from a career change to increased GMAT scores to improved English ability to taking courses to overcome an academic weakness to a valuable extracurricular activity.

3. Why you have a better understanding of how you will use an MBA education from HBS.  This could be based on learning more about the school and talking with current students and alumni and then show how the program will really help you.

 

 

 

If you only use the Additional Information section (See below) to discuss reapplication  I know 500 characters (not words!) is not much, so use the 500 characters here to highlight positive changes that you especially want HBS to take into consideration when evaluating you. On the other hand, I think it is perfectly fine to address reapplication in the main essay, which is a change from last year (Class of 2018) when the question made the topic of reapplication hard to fit into the essay.

 

 

For more about reapplication, please see the Reapplication section of my Key Posts page.

 

 

 

JOINT DEGREE APPLICANTS

Joint program applicants for the Harvard Medical School, Harvard School of Dental Medicine, Harvard Law School, and Harvard Kennedy School must provide an additional essay: How do you expect the joint degree experience to benefit you on both a professional and a personal level? (400 words)

OR

Essay Question: The MS/MBA program is focused on design, innovation, and entrepreneurship within a technical/engineering context. Describe your past experiences in these areas and your reasons for pursuing a program with this focus.

(Recommended: 500 words)

 

While I am providing advice on this topic, I should say from the outset that my experience is limited to Harvard Kennedy School as I don't handle Medical School, Dental School, or JD admissions.

 

HKS Joint Degree: How do you expect the joint degree experience to benefit you on both a professional and a personal level? (400 words)

My clients admitted to HKS have include both those admitted to the Joint HBS/HKS program and  Wharton/HKS Dual Degree program. I have also worked with applicants who were applying only to HKS and for MBA.  In 2016, I had the pleasure of attending a half-day workshop for my fellow consultants and myself that was hosted by HKS.  Frankly, HKS offers a level of advice and insight into their application process beyond that of any other graduate program that I am aware of. HKS' Matt Clemons (Director, Admissions
Enrollment Services, Degree Programs) is a really open and genuinely nice guy who provides great advice to applicants, which can be found at http://hksadmissionblog.tumblr.com/ and is required reading for anyone applying to HKS.

 

The key challenge of writing this essay is to not duplicate what you write in the HBS essay.  You might refer to doing the Joint Degree in the main HBS essay, but really don't do more than that. Use this essay to explain the synergy that will be gained from doing both degrees. The professional part seems obvious enough (What skills will you gain? What network will you gain? How will it help you with your career objectives?) but the personal part sometimes confounds my clients. I tell them to think about it terms of the perspectives they will gain and from the opportunity to be enriched by a much range of ideas but also by the fact that those who do the HKS Joint Degree are their own tribe and establish close relationships in a very different classroom atmosphere than is offered by HBS. I encourage my clients who apply for this degree to talk with alumni and current students from the program in order to gain these kind of personal insights.

 

 

It is important that you well align the content of your Joint Degree Essay, HBS essay, and HKS essays for your own sanity but do keep in mind that your admission to these programs is separate and each program has own its admissions. At least for HKS, I don't believe that applying for the Joint Degree has any significant impact on whether one is admitted to HBS, at least I have never seen anything indicating this.  Which is to say that I don't think applying for the Joint Degree improves or decreases ones chance of admission.

 

SEAS Joint Degree: The MS/MBA program is focused on design, innovation, and entrepreneurship within a technical/engineering context. Describe your past experiences in these areas and your reasons for pursuing a program with this focus.

Keep in mind that your overall personal background should be in the main HBS MBA essay and not here. Make sure you effectively align the MBA essay, the SEAS essay, and the 500 character goals statement so that they support and don't overly duplicate each other, though some overlap (see below) is inevitable. The SEAS essay consists of two parts:

1. Discuss past experiences with design innovation, and/or entrepreneurship within a technical engineering content. If you don't have any past professional, academic, or other experience in any of these areas, the program is not for you.  Assume that you should be spending at least half if not more of the essay providing an analysis of those experiences. Your resume and application form should back-up what you write about in the essay. My suggestion would be to highlight 2-4 specific ways your past experience demonstrates your fit for the program.
2. Discuss reasons for pursing the program. The reasons would relate directly to your post-MBA objectives, so there should be some inherent overlap between this essay and what you write in the 500 character goals statement (see below regarding that). You should certainly justify why the program is right for you based on what you can read about on the program website.   I would also suggest reading a Q&A with the program's co-chair. When explaining why you want to attend a program, do not just make a series of dumb lists of classes or tell the program about itself, but explains what you want form the program.   You need not mention the names of particular courses as long as it would be clear to your reader that your learning needs align well with curriculum.  If you have a particular interest in a more specialized course or studying with a particular professor, it might be worth mentioning it as long as it is an explanation of why you want to study the subject and not based on circular reasoning;
    An example of circular (tautological) reasoning:  "I want to take Integrated Design  because I am interested in learning about integrated design."This kind of circular reasoning is so common. Usually, it takes place within a paragraph consisting of many such sentences. They actually convey nothing about the applicant.  They are just abstract needs and will have limited impact on your reader.  The admissions reader wants to learn about you, not about their own program.

    An example of an explanation for why:  "While I have been exposed to some user design issues,  I presently lack the kind of comprehensive understanding of design issues that are critical to my future goals...."  A complete explanation would include additional details about the kind of issues that the applicant is interested in learning about and/or specific ways the applicant intended to apply what he or she would learn at Harvard to those goals.  By focusing on very specific learning needs and explaining those needs in relationship to one's goals and/or past experience, the admissions reader will be learning about you.

 

RESUME
"Instructions: Please provide a current resume or CV.  Ideally, this would be about 1-2 pages in length and include dates and locations of your employment."

The resume has always been an important part of any HBS application.  You can find a resume template I have linked to on my blog here.  That resume template can also simply serve as a checklist for what to include.  While many schools prefer a one-page resume, HBS really does not care.  Depending on a client's background, I will recommend 1 or 2 pages.  I think it best to think of a resume as a record of accomplishment. If you have sufficient accomplishments, 2 pages is fine.  Some applicants try to a use an MBA student's recruitment resume format as the basis for their own resume, but I generally don't consider this a good idea as such resumes serve a very different purpose.  An MBA resume should really designed to focus on you overall, that is your academic, professional, and personal accomplishments and key facts. A recruiting resume is meant for a different kind of audience, recruiters, and typically focuses on a much more narrow range of information.

 

When I first start working comprehensively with any client, whether they are applying to HBS or not, I always start with the resume for a couple of reasons:

1.  It is a great way for any applicant to summarize the most important information about them and  their accomplishments. It sometimes helps applicants actually remind themselves of what they have done.

2.  For me, it is a way I learn about a client so that I can better understand their background.

One key thing to remember about what you include on your resume:  Anything that is there, just like any component of the application, may become the basis for a HBS interview question. Therefore if you don't want to talk about it and don't need to write about it, leave it off the resume.

 

EMPLOYMENT

 There is also an Employment Section of the application that provides space for you to discuss three positions in detail including providing  brief descriptions of your professional accomplishments and challenges.  To some extent this information will overlap with the resume. This is nothing to worry about. That said the challenge question ("Most Significant Challenge" 250 characters) in particular is very possibly something you would not be covering in your resume.   I assume  HBS does as well, so  just as with the resume, make sure your answers in the application are as effective as possible. Don't treat it like some form you do at the last minute.

 

 

ACADEMIC TRANSCRIPTS

First, keep in mind that admissions officers read transcripts and are trained to know what they are reading. They don't just look at GPA   (If your school calculates it).  If there is something really bad on your transcript (a fail, a withdrawal, etc) or odd, you really do want to explain it in the 500 character (not word) Additional Section. If is just a C and you have no specific excuse, don't bother trying to explain it.  If your academic performance varied greatly from year to year (or semester to semester), was there a reason for it?  Is it one that you want to provide? I don't recommend discussing how you became depressed after your boy/girlfriend broke up with you, but if, for example, you were taking a major leadership position in a student organization, running a start-up, working a lot to pay for school,  doing major research, experienced a major illness or misfortune,  or playing a varsity sport, you do have a topic worth discussing. Finally, If your transcript,  GMAT/GRE, or resume don't indicate that you have solid quantitative skills, you should explain why you do if you can. The proper place to provide that explanation is in the additional section or the essay.

 

EXTRACURRICULAR ACTIVITIES

"Instructions: List up to three extracurricular activities in order of importance to you (i.e., list the most important first). Please tell us about the things you do or have done while not at work or in class. Include other activities, like community service, here as well. Please limit this to three activities, but don't worry if you don't have a list of three. 

We use this section mostly to get a sense of the leadership roles and activities that attract you. If there are additional activities you wish to tell us about, please include them on your resume/CV."

 

Given HBS' instructions on this, I do highly recommend including your best extracurricular activities that showcase your leadership (primary) and community engagement (secondary) and/or unique experiences/interests (tertiary). If you have done nothing impressive extracurricular-wise after graduating and have 3 good activities from university, feel free to just use use this section for those activities. If you did nothing but study during college or university and really have no activities, hopefully you have three post-college things to include.  If you have any activities that are directly relevant to your professional goals or to your personal story and you really want to emphasize them, use this space accordingly. While I would surely emphasize the most impressive activities in terms of leadership or community engagement, if you need to focus on personal interests that were not group focused (running for example) because you simply don't anything better, put it here.  Activities that show you are well-rounded, civically engaged, artistic, athletic are all possibilities here.

 

Keep in mind that extracurricular activities can (and usually should)  also be fully accounted for on the resume and given the fact that you can submit a two-page resume, there is no reason that can't account for an activity.  Also, if you are not using the space for anything else, the 500 character additional information section could be used for elaborating on anything you consider really important, but could not include in this section or in the resume.

 

 

AWARDS AND RECOGNITION
"Instructions: List any distinctions, honors, and awards (academic, military, extracurricular, professional, community) in order of importance to you (i.e., list the most important first). You may list up to three awards."

 

For some applicants this section is really easy to fill out because they have won a number of awards, distinctions, or honors and just need to prioritize them. Other candidates will freak out about this section because they never won anything that they think fits.  While, it is sometimes really the case that I will have perfectly great applicant who has nothing to report in this section, most applicants are actually likely to have something.  HBS is not asking you a narrow question here, so think broadly.  It is possible that this section will overlap with the resume, employment, essay, or extracurricular section of the application.

 

 

THE POST-MBA GOALS PAGE

"INTENDED POST-MBA CAREER GOALS

Industry Group

ConsultingConsumer Products / Retail / E-CommerceFinancial ServicesHealth Care / BiotechManufacturing / Industrial / EnergyMedia / Entertainment / TravelMilitaryNon-Profit / Government / EducationServicesTechnologyVenture Capital / Private Equity

Function

Accounting/ControlConsultingEngineeringFinance: Investment ManagementFinance: Investor RelationsFinance: LendingFinance: Mergers and AcquisitionsFinance: ResearchFinance: Sales and TradingFinance: Treasury/AnalysisFinance: Underwriting/AdvisingFinance: Wealth ManagementFundraising/DevelopmentGeneral ManagementHuman ResourcesInformation Services managementInvestment AdvisingLegal ServicesLogisticsManufacturing/OperationsMarketing: Brand/Product ManagementMarketing: CommunicationsMarketing: GeneralMarketing: ResearchMarketing: SalesMedical ServicesOtherProduct DevelopmentProfessional Advising-ReligionProject ManagementPublic RelationsPurchasingResearch and DevelopmentSoftware EngineeringStrategic PlanningTeaching

 

 

Briefly tell us more about your career aspirations:

(500 characters)

 

 

You need to have a plan. You most likely will spend more time thinking about what you are going to write here than writing it. I think it is fine to include the longer term here if it helps to explain the rationale for your short-term objectives. Keep in mind that your wider vision is a perfectly acceptable topic to discuss in the essay and not in this space. Also, since this question does not ask about HBS, you should not necessarily include any why HBS content here. If you are having difficulty with your career goals, see my analysis of Stanford Essay B for a method for thinking about goals.  I frequently work with my clients on their goals.

 

 

ADDITIONAL INFORMATION
"Please share additional information here if you need to clarify any information provided in the other sections of your application. This is not meant to be used as an additional essay. Please limit your additional information to the space in this section.We know you'll be tempted, but please don't send us any additional materials (e.g., additional recommendations, work portfolios). To be fair to all applicants, extra materials won't be considered."

 

Use this space of 500 CHARACTERS (NOT WORDS!)  to explain anything that can be effectively explained in the space provided. 500 characters is about 100-125 words. This is a great place to explain your choice of recommenders, a problem in your past, or to add in information about something you really think HBS needs to know. It is completely fine to leave this space blank if you have nothing you need to add.  See above in this post for using the additional section if you are a reapplicant to HBS.

 

 

Best of luck to everyone applying to HBS.

HBS MBA Admissions Interviews: Preparation

 In this third of three posts I provide advice for HBS Admissions Interviews.  This third post focuses on preparation. The first post discusses logistics and content.  The second post focuses on strategy. These posts post have been completely revised from my prior posts and reflect the reports I have received from clients over the past several cycles since those for the Class of 2018 (Fall 2016 entry). It also reflects the changed way I advise and prep clients for HBS.

At the time of the blog post (February 2021), sixty-seven of my interview-only and comprehensive service clients have been admitted to HBS since the entering class of 2008 (I had prior clients admitted between 2001 and 2007 before establishing my own service). My clients' results and testimonials can be found here. In addition to providing comprehensive application consulting on HBS, I regularly help some candidates with HBS interview preparation only. My clients admitted to HBS come from all over the world with high concentrations in India, Japan, and the US.

 

In this post I apply what was discussed about HBS MBA admissions interviews in the prior two posts rather practically.  The objective of this post is to help you with both self prep and to serve as an overall guide to preparing for an HBS interviews.

 

PREPARATION

In my experience, applicants who succeed at HBS MBA interviews go to their interview with a sense of confidence based on having done careful preparation. My clients who have failed the interview stage have often done so because of related reasons: lack of confidence and/or preparation.  Of course, there are times when the post-interview reason for getting dinged is never clear. The reality of having too many well qualified applicants means that many who would certainly make the post-interview cut don't, simply due to lack of available seats. While these issues could be the same for any interview, the reality is that HBS admissions interviews are more intensive than that of most other schools. Failure to take this interview sufficiently seriously is a recipe for disaster.

 

TAKE PREPARATION FOR HBS VERY SERIOUSLY! Any experienced admissions consultant will tell you that the HBS interview is one that really does require preparation even for those who previously aced alumni interviews.  My colleagues and I have often become depressed about cases where we had great applicants who did not take the HBS really seriously.  By the same token, our clients who really prep for this really do have a much higher rate of admission.  I have had clients who might do 5-20 hours of self-preparation for every hour of time spent with a consultant.  One of my clients admitted to HBS did 2 hours of prep with myself and another counselor and an additional 100 hours on his own. He already had been admitted to Kellogg and Booth, but knew HBS would be different.  It is certainly not uncommon for clients to do 40-50 hours of self prep and additional 1-5 or more hours of prep with consultants.  If you think that either your English ability and/or interview skills are somewhat weak, be prepared to do extensive practice both with other people and alone. The self prep component can be particularly effective if you are trying to cover a huge range of questions and also master telling your best stories. Since your interview will be conducted on Zoom, I suggest you practice using that format.  Whether that practice is by yourself, with friends or family, or with a consultant, become comfortable doing interviews on Zoom.  For more about the technical aspects of online interviews, see here.

 

KNOW YOUR APPLICATION

You need to know your application very completely as you will be asked by the HBS Interviewer about its content.
Review your entire application (not just resume and essays, but everything including the transcript) very carefully and consider what your interviewer might ask you to explain more thoroughly. Remember: Anything is fair game. Assume that the weakest parts of your application will be topics in the interview. Assume the worst-case scenario and be very prepared to address their concerns.  If you have any academic weaknesses (low GPA, a relatively weak TOEFL, insufficient proof of a quantitative background), be ready to address those issues. Be prepared to tell new stories and alternative versions of the stories you told in your essays.  I especially recommend that you consider how every point on your resume might become a potential topic. A point I continually make to own clients who have been invited for the HBS interview is that proper preparation for this interview really requires that you look for all the weak points in your application: Rip yourself apart in order to try and determine what you need to be especially ready to address.  In addition, you should consider having one or more other people who can help you prepare for this and who will review your entire file. If you use any paid services, make sure that the mock interviewer (admissions consultant, admissions counselor, interview coach) will be reading your application first and developing a list of questions based on that review and with an understanding of what HBS asks, otherwise they are not really helping you prepare for an HBS interview. When I do mock interviews for interview-only clients, I always ask to read their applications if they are not doing a blind interview. For schools like HBS and MIT, which are never blind, reading the whole application (especially the essays) is critical for simulating the real thing.

 

 

ACTIVE INTERVIEW PREPARATION

I believe in the value of active interview preparation. That is to say, instead of focusing only what questions you might get asked, focus on what you want to say about yourself. A basic any school approach to this would be to connect key words and stories that you hope to use. Given that you can't know exactly what you will be asked, you can at least have prepared for discussing key things that you want to get across to the interviewer. By being a bit more scripted, you can reduce your visible nervousness and overexcitement and give a more controlled response. The following is an "any school" chart:

 

Active Interview Preparation Chart

Keyword: A selling point or even a weakness	Stories	Questions It Might Answer
Example: Analytical	Development of 6-sigma strategic framework for XXX, inc. Discovery of accounting errors during first year of work. Senior thesis on the S&L Crisis	Name three words that describe you (This would be one) What are your strengths?  Why? (This would be one.) How do you solve complex problems? How could you contribute to your classmates? What skill are you most proud of?

 

(You can cut and paste this into MS Word or Google docs)
In addition to outlining key words and stories as discuss in my general post on interview strategy, you actually more directly connect this to the specific four criteria (See my essay analysis post) that HBS values in order to see how well you are covering each of the criteria in your interview preparation. The chart below will help you map out your own HBS interview strategy.

 

HBS Active Interview Preparation Chart

Keywords: A selling point or even a weakness	Stories	Diversity	A Habit of Leadership	Analytical Aptitude and Appetite	Engaged Community Citizenship	Questions It Might Answer
Example: Analytical	Development of 6-sigma strategic framework for XXX, inc.			Analytical		-Tell me about a recent project you worked on -What are you good at?
Cooperative	Overcame team conflict when developing 6-sigma strategic framework for XXX, inc.		-Demonstrates consensus based leadership -Can lead others			-What are good at? -Tell me about a project that you’ve worked recently where you exhibited leadership. -What was like developing a 6-sigma framework for your team?

(You can cut and paste this into Google Docs or Microsoft Word and alter it to include more rows.)

 

To use the above chart: Try to develop 10 or so keywords and stories that relate to HBS's four criteria for admission. Don't forget to include weaknesses when you do so.  Your objective is be ready to tell your best stories as effectively as possible. Use the above chart to help determine which key words and stories will convey the most about you.  Remember that you want to use stories that are different from the ones you used in your essays. You might be asked about something in your application, which you should be prepared to discuss, but also assume you will need to provide new stories as well.

 

 

 

SOME OTHER THINGS TO KEEP IN MIND

 

I. The questions you get will be specific to you and can be anticipated to a large extent.
As discussed in my prior posts in this series,  the interviewer will come in knowing what they want to ask you.  If you take the interview I described in my first post (or look at full interview reports), it becomes relatively easy to project yourself into the same patterns of questions you find.  Doing so will allow you to practice more efficiently

 

II. Assume there will be at least one question for which you might not be ready for, but don't panic. Take a deep breath. Answer the question and do not become flustered. You need to always have a strategy for handling such questions. The first thing to do is take a second to think about the question. If you really need to, even say something like "Um, that is an interesting question and either just pause for a second to think or if necessary ask a clarifying question.   Next, keep in mind that the purpose of your answer is not to have the correct information but to provide an intelligent response.  Especially at schools like HBS,  where case study in class requires the ability to give an opinion based on little information, your ability to provide an intelligent and confident response is more important than whether your response is perfect, correct, factual, etc.

 

 

III. HBS interviewers ask follow-up questions. They don't do stress interviewing at HBS exactly, but they will question you intensely. They will be taking notes. Anything you say can be subject to inquiry, so speak concisely, answer questions precisely, and try to avoid voluntarily bringing up any topics that you really don't want to talk about. Assume the you will be asking follow-up questions, expect to be able to analyze/explain in a great deal of depth. During your practice sessions, figure out what kind of responses generate what kind of follow-up questions, so you can better anticipate what might come up in the actual interview.

 

IV. Time management is important. Reported interview length for all interviews is 30 minutes. HBS is totally consistent about this.  So part of effective preparation on your part, means really considering time management and not wasting time in the interview by providing answers that are too long. You want to make your answers are sufficiently deep enough but don't take too much time.  You need to brief when just providing fact-based answers and deeper when explaining something or telling a story.

 

V. Have Mock Interviews that reflect both the range of questions and various kinds of interviewers you might encounter.   If I do multiple mock sessions with the same client, I will use different interviewer personalities.The friendly interviewer will let you hang yourself, the aggressive interviewer will challenge you, the neutral interviewer will give you very little feedback so you have to take charge, and  the rude interviewer will interrupt you and appear condescending. At HBS,  your interviewer will be someone you perceive as either friendly or neutral or a mix of the two.   Whether you are being made to feel good about the interview or not by the interviewer,  your  mission is still to convince this interviewer that you are right for their school.  While you may have some idea of the personality of your interviewer before you interview, chances are you will not. It is therefore particularly important to prepare for  both friendly and neutral interviewers.

 

Best of luck with your HBS interview! If you want to do interview prep with me, please see here.

HBS MBA Admissions Interviews: Strategy

 This is the second of three posts I provide advice for HBS Admissions Interviews.  This second post focuses on strategy. The first post discusses logistics and content. The third post focuses on preparation These posts post have been completely revised from my prior posts and reflect the reports I have received from clients over the past several cycles since those for the Class of 2018 (Fall 2016 entry). It also reflects the changed way I advise and prep clients for HBS.

 

At the time of the blog post (February 2021), sixty-seven of my interview-only and comprehensive service clients have been admitted to HBS since the entering class of 2008 (I had prior clients admitted between 2001 and 2007 before establishing my own service). My clients' results and testimonials can be found here. In addition to providing comprehensive application consulting on HBS, I regularly help some candidates with HBS interview preparation only. My clients admitted to HBS come from all over the world with high concentrations in India, Japan, and the US.

 

This blog post is focused on strategy. What I mean strategy is that focuses on understanding the game your are playing and how to play it well. We will begin with the basics and then go into more complex considerations.

 

STRATEGY BASICS

I. MBA Admissions is a zero-sum game. The MBA admissions process is a competition for organizational entrance. Ultimately you are allowed to enter or are rejected. Interviews play a critical role in organizational entrance selection for jobs, internships, and, in the case, of some educational programs, admissions. They are simply one factor in the process. What we know about HBS interviews though is that applicants go into an interview with about a 50% chance of admission, which certainly better than the base 11-12%  base rate of admission. Those are great odds. The interview is just one factor and a great interview does not necessarily result in admission. For more about rejection, see here. That said, you want to play this game as effectively as possible, so doing the best you can on the interview is critical because you have great odds of winning this game.

 

II. Interviews as gatekeeping. 

One may make the initial assumption that the role of an admissions interviewer is to be a gatekeeper. And this is certainly true, whether the interviewer is an admissions officer like at HBS, a student (like at Wharton, Booth or Kellogg), or alumni (like at  Columbia Business School, INSEAD, and London Business School). In all cases, the interviewers are trying to determine against set criteria (an evaluation form) whether the applicant fits the program.

 

III. HBS MBA Admissions Board Stated Criteria:

HBS has three stated criteria for who they looking for: Habit of Leadership, Analytical Aptitude and Appetite, and Engaged Community Citizenship. In addition, I think they are looking for Diversity, that is what distinguishes only highly candidate from another and makes someone really stand out. I discuss these four criteria at length in my HBS application analysis post.  I highly recommend reading that analysis if you have not because it will help you understand that you need to demonstrate these criteria during your interview. You demonstrate these criteria not only through what you say, but how you say it. In other words, you show Analytical Aptitude not just by discussing something you did but actively demonstrating your analytical abilities during the interview. You show Leadership, not just by discussing your past actions but come across as convincing.  You show Engaged Community Citizenship through not only telling a story about it but providing answers that show you are aware and concerned about others (You don't overstate your own role but show both your impact and how it fits into an overall organizational/group/team setting).  You show Diversity but having novel opinions and revealing your personality.

 

 

ADVANCED STRATEGIC CONSIDERATIONS

 

I. Can You Cope with the Case Method?

The following is directly influenced by reviewing many client interview reports, learning about HBS in general, and the history of HBS as discussed in The Golden Passport, Duff McDonald's comprehensive and controversial history of HBS.

I think the HBS admissions interview is directly connected to what is certainly at the core of an HBS education, the case method.  According to the The Golden Passport (chapter 6), it was under HBS Dean Wallace Brett Donham (1919-1942) that the case method became the "School's signature pedagogical tool"  and the impact of that is still felt today.  While FIELD was introduced a few years ago, the case method is very much at the core of what HBS does. The case method requires that each student have ability to make meaningful contributions related to the discussion of a particular case. Given that participation is mandatory and a core component of a student's evaluation and that lack of participation can be the basis for failing at HBS, the ability to perform well in class is critical.  The MBA Admissions Board fails if they admit someone who does not have the ability to survive in class.  In 2007 during my first visit at HBS, I had lunch a former client and two of his friends. Later that summer my former client informed me that one of those guys I met had been kicked out of the school due to lack of effective participation. He was not the only one that year.  There are always few who don't make it in every first year class.  Since this amounts to only a small number of people each year, the Admissions Board is doing its job to eliminate the following:

1. People who lack sufficient verbal skills to function at HBS. Beyond people with weak verbal skills,  HBS interviewers need to eliminate those who cannot effectively make quick analytical statements. The applicant maybe a great engineer/finance quant/thinker but if they can't perform well on the spot, they will not fit at HBS.
2. People who lack sufficient knowledge or ability to apply their knowledge to meaningfully contribute in class.
3. People who lack sufficient confidence to communicate in class.

I mention these three lacks because I think these are the criteria albeit stated negatively that are at the heart of what the MBA Admissions Board is assessing during the interview process. Therefore to win at the HBS interview you need to do the following:

1. Demonstrate strong verbal skills: For those whose native language is not English, this is why intensive self-practice is so necessary. But even for native English speakers, I recommend extensive self-prep. That might be 20-100 hours of self-practice going through as many possible topics as possible and most of this should be spoken practice. See the third post for details of that practice. I often find that non-native speakers take interview preparation more seriously than native speakers of English because they  don't really understand how challenging it can be to do in this kind of interview environment. Some people, regardless of English level, need to focus on improving mental and rhetorical flexibility to provide sufficiently effective answers, which is something that interview training can help with.
2. Demonstrate professional expertise: Whatever you have said about your work in your application, you need the ability to discuss in detail.  You need to be able to communicate clearly and succinctly and in as jargon-free a way as possible to highlight your ability to communicate with a non-expert. Ideally you should be able to provide deep insights into your work, your employer(s), and your industry.
3. Demonstrate confidence: Always remember that with MBA interviews in particular, the answers are rarely purely factual but involve telling stories and hence the most important thing is to appear confident regardless of whether you think your answer is good, mediocre, or complete bullshit.  Actually the ability to bullshit through questions one does not completely understand  and/or have a perfect answer to is a core kind of competence. Instead of worrying about the accuracy or quality of the overall answer you might simply focus on delivery.  And even if you think you are saying complete bullshit be confident about it. If you provide a confident and yet not totally accurate answer, you can always clarify it in the post-interview reflection. Remember you are being judged both on your answers and the impression you make, so even if your answer is not great, a strong positive impression can still result in a win.

 

II. Do you have an interesting perspective?

My own forth admissions criteria for HBS, Diversity relates to this issue.  What distinguishes a merely acceptable candidate is that a great one will add a unique perspective.  I see this happen especially with clients who get to HBS you are really imperfect. They might have come from a second or third tier school, have only mediocre grades and/or GMAT or GRE test scores, come from a less famous company, or have a messy professional background, yet they bring something unique. The uniqueness is first realized by admissions in the application and then demonstrated in the interview. I make the operating assumption that everyone who makes it the interview stage is at least potentially unique and interesting.  My job as an interview coach is to make sure they bring that out when they practice.  If you unique expertise or experience make sure you can communicate that during the interview. Hopefully you will be asked about it but if not work it in. If it has already been accounted for in the application, figure out new ways of communicating in the interview. Be passionate about what you care about and make sure that you communicate that to the interviewer.

 

III. Are you mentality prepared?

There really is nothing to fear because HBS Interviewers are predictable and professional. HBS admissions officers stick to their role and don't focus on themselves. They are trained for their role, which is not necessarily what happens at all other schools.  In the case of HBS, an MBA admissions interview is customized for each interviewee by the interviewer after closely reviewing the interviewee’s application (resume, application form, essays, and recommendations). It is a closely timed exchange that lasts for 30 minutes. The questions come fast and the interviewer can ask follow-up questions about the interviewees’ answers intensively. HBS interviewers are professional and interviewees typically report that they are either neutral or friendly. HBS interviewers stick to their organizationally defined role and while questions are always personalized for the applicant, the topics and types of questions that are likely to be discussed are predictable, though the range of questions and the intensity of follow-up questions can vary greatly. You are playing a fair game: 

1. You are being judged by someone who comes in assuming your potential for admission. They have no hidden agenda, unlike, for example, a job interviewer who already has selected an internal candidate for the job but most interview outside candidates because of HR policies.
2. You will not be subject  to verbal abuse, hostility, or other negative unprofessional behaviors that occur frequently in job interviews (and less frequently in MBA admissions interviews with alumni). For over five years, I have asked my clients about their past interview experiences and many have had horrible experiences with interviewers who were rude, unprofessional, or otherwise really awful to deal with. Such experiences can leave a person with a negative attitude about interviewers, but you will not encounter this with an HBS interviewer.   (Unfortunately I cannot say the same thing about Columbia Business School or Chicago Booth alumni interviews because I frequently get very negative reports on alumni from those two schools. But that is what happens when you don't really train interviewers or closely monitor them.)
3. You can anticipate but what you will be asked. While you cannot know the exact terrain that will be covered in your interview (the specific questions), you do know what the overall map (What is likely to be covered).  I have discussed this in detail in the first post.

 

Don't psych yourself out! It is particularly important that you don't worry too much about your perception of the interviewer's attitude as this can be a particularly good way to become nervous.  I have had too many reports of clients doing this with HBS.  Your interviewer maybe less friendly or more friendly, maybe more aggressive or less aggressive, but whatever their attitude focus on your answers.  Feel free to panic and cry after you have exited the interview, but avoid doing so during it. If you give an imperfect answer, move on and don't become fixated.

 

It is great when interviewers can make you feel comfortable, but not all do that.  It is important to understand that some interviewers maintain a neutral or unsupportive stance because they think they are being fair. In HBS interview reports, most of the interviewers are friendly/neutral. For example Sarah Lucas and Adam Chase seem engaging and easy to talk with based on what I understand from client reports.  On the hand, Eileen Chang, who typically handles East and Southeast Asia, can come across as neutral to some people.  Whoever you interview with at HBS should not matter because you should focus on your performance, not the interviewer's reaction.   Since you cannot know what is going on inside an interviewer's head, don't try to think about it.  Especially if the interviewer looks tired or does not provide much facial or body language, there is no value in focusing your attention on them. Focus on what they ask you and your response. This is not a time to worry about making friends. It is not a date, it is an evaluation of your performance, so focus only that.  Some interviewers may think they are being neutral even when an interviewee may feel like the interviewer is actually being unfriendly. For example, I might feel as though someone is being mean or unfriendly regardless of whether the other person is actually intending to be that way. The point is to be effective as you can in the interview without worrying too much about what might be happening inside someone else’s head.  Also be aware of what might trigger you to feel uncomfortable. For example, if I know that unsmiling people make me upset, I can when encountering such a person, take a step back, and think, “Adam, this guy is making me uncomfortable, why?  Oh, he is unsmiling.  He must hate me. No, Adam, you don’t need to make that assumption. That is just your feeling, but unhelpful for what you want to get out of this conversation. Assume he is just the kind of person who does not smile much.” This is easy for me to write, harder to put into actual practice, but worth the effort if you can.

 

Finally, as mentioned before, confidence matters. Some people are just naturally confident or are really good at faking it, others are not.  Some may just have minor problems with sounding confident, others simply become nervous, and others have extreme anxiety which undermines performance.  If you feel that this a problem for you or you have been feedback about this, you need to address this issue.  For those who feel that their confidence issues cannot be overcome by practice, which is what I discuss in the third post, I'd like to tell you about how I worked with a client who suffered from extreme interview anxiety. This is shortened version of  part of my INSEAD Masters thesis, Taking Interviewing Seriously: A Clinical Protocol for MBA Application Interview Coaching.  Feel to ignore what follows, if you don't think it applies to you. Just go right to the third post!

 

------------------------

 

"JOHN"

John, a European male in his late twenties, received an invite from HBS, so he had extensive time to prepare, as he received his invitation on October 7, 2015 and he did not interview until mid-November.  After doing some initial self-prep (something I strongly advocate and provide materials for), John and I had our first practice on October 25.

 

What occurred in that first session was not what I had expected. Instead of becoming more comfortable with his responses through self-practice, he was extremely unprepared and began struggling for answers.  The struggle was reflected in both his speech and facial expressions. He broke down in the first session, which simply involved going over his answers to typical questions in an open style (not a mock interview). It was as if an answer was not perfect, he fell completely apart. While my Interview Experience survey had indicated that John’s behavior was highly dependent upon how the interviewer acted, John had immense anxiety about his performance, which was not what his prior interview experience had indicated, because he had done well on job interviews. I had anticipated that he would need practice but realized something much more serious was going on.

 

The first step when the coaching process breaks down, as it did with John, is for the coach to realize that whatever the expected plan for the session was, a new task needs to become the focus. The coach should move the client into the reflective space in order to deal with issue(s) that will impede further progress. In John’s case, the need was obvious, as his behavior was dangerously off-task. Directly acknowledging the issue was my first step. The next was to make John feel safe. Since asking questions that were freezing him up was not working, I asked him directly what was bothering him. He expressed a sense of being underprepared and that he felt at a loss for answers. His willingness to reflect on the situation was critical for creating a space for us to continue working. During the rest of the session, we discussed what would make him feel prepared. I got the impression that for him being prepared meant being perfect.  John seemed so rigid and wanted to have THE RIGHT ANSWER. Such answers simply don’t exist. There are many possible right answers or at least answers that are right enough. I thought that anytime his answer was not smooth he too often shut down and became flustered. His desire to be right and in control prevented him from just trying to answer a question.

 

Breakdowns continued to occur both during sessions with me and with one of my colleagues who reported on November 7^th that “he seems like a nice guy and his experience is very interesting, but that was literally one of the worst interview sessions I've had in recent memory.” Getting confirmation on a client’s behavior from a colleague helped me have confidence that my concerns were real and that John’s problem was quite serious.

 

I decided to continue using a relaxed approach focused on getting John to give a complete series of answers and restarting at any point where he broke down. Such breakdowns became occasions for helping him construct better answers.  The point to me was to convert his rigidity into flexibility but to do it gradually enough that he would not become discouraged. We had three subsequent sessions. Normally, one of my standard practices for HBS involves being a very neutral interviewer because this seems to be the worst case interviewer experience for those who have HBS interviews. (And from what my client respondents told me, no one likes neutral interviewers, whether for a job interview or an admissions interview.) However I did not do this with John as it would have enhanced his anxiety. John needed reassurance so that he could focus on performing. Instead of a mock session, we briefly discussed how to handle such a neutral interviewer. Prior to attending INSEAD, I might very well have been that neutral interviewer, but doubling down on someone’s anxiety is clearly creating harm. Instead I tried to create a safe space for John to practice a full range of questions in order for him to feel comfortable with his answers. Fortunately he reported that his actual HBS interviewers (there were two of them with one acting primarily as an observer) were friendly, which is the style I used for our mock sessions. He reported that, “I left the interview with a very good feeling. I didn't get stuck on any question and I just went with the flow.” He was admitted to HBS. Rather than working against his rigidity, accepting it and then building from it, as well as creating a place where he would feel safe seem to have been the key factors that enabled effective coaching.

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Best of luck with your HBS interview! If you want to do interview prep with me, please see here.

HBS MBA Admissions Interviews: Logistics and Content

 This is the first of three posts I provide advice for HBS Admissions Interviews.  This post discusses logistics and content. The second post focuses on strategy. The third post focuses on preparation. These posts post have been completely revised from my prior posts and reflect the reports I have received from clients over the past several cycles since those for the Class of 2018 (Fall 2016 entry). It also reflects the changed way I advise and prep clients for HBS.

 

At the time of the blog post (February 2021), sixty-seven of my interview-only and comprehensive service clients have been admitted to HBS since the entering class of 2008 (I had prior clients admitted between 2001 and 2007 before establishing my own service). My clients' results and testimonials can be found here. In addition to providing comprehensive application consulting on HBS, I regularly help some candidates with HBS interview preparation only. My clients admitted to HBS come from all over the world with high concentrations in India, Japan, and the US.

 

This post just describes the HBS interview with some brief analysis. In the second post, I will get really abstract, analytical, psychological, and otherwise deep. In the third post, I will be very practical, which is good since that post is on self-preparation.  If you are familiar with the logistics and contents of HBS interviews, you can skim/ignore this one. It is here mostly for those who need to some grounding in the basics before jumping into my usual guru-level goodness.  Through I think it is a good idea to  review my advice on the post-interview reflection at the end of this post even if you are not interested in what follows.

 

LOGISTICS

The interviewers are members of the MBA Admissions Board.  Some have been around forever (or something like that), others arrived yesterday but whatever the case, these people stick to their interview protocols and do a better job than any other school at being fair and giving each person who is interviewed a fair hearing.  Honestly, I think they are the best MBA admissions interviewers on the planet.

 

Scheduling your interview: HBS oversees interview slots often fill quickly so if you are invited, please select your preferred slot as quickly as possible. If you prefer to have as much prep time as possible, I suggest you schedule as quickly as you can.  As all interviews are currently Zoom interviews, whatever you may have heard about certain officers covering particular geographies does not seem to have been applied consistently in Round 1 for the HBS Class of 2023.  Specifically the admissions officer, Sarah Lucas, who typically travels to India did not interview all of the Indian candidates and Eileen Chang, who typically travels to East Asia did not interview all Chinese, Japanese, and Korean candidates.  Therefore,  you should not assume you will have any particular interviewer and will not know who it is until the session starts. The good news is that there is little difference between the way each interviewer conducts interviews. That said,  if you are Indian and get Sarah or are East Asian and get Eileen, your interviewer will have greater area knowledge but this is something you will not know until the interview starts.

 

All interviews last 30 minutes and rarely exceed that time.

 

All interviews are currently being conducted online via Zoom.  Make sure your Zoom setup is good to go.  See here for my advice about.

 

CONTENT

The HBS interview content is quite distinct from what you would find in a typical MBA interview at schools like Booth, Columbia, INSEAD, Kellogg and Tuck. It is even more different than the behavioral interviews conducted by MIT and Stanford. The HBS difference is that each applicant will be asked questions specific to them. Prior to the Class of 2018 (2016 entry), while HBS interviews were always personalized, the reports I received from clients contained more generic questions. These days the questions each applicant gets is more tailored.

 

A few things to keep in mind:

1. You have to be prepared for answering questions about anything you have done that is accounted for in the application. You can expect a few questions related to your academic and personal background so you have to be prepared to handle a full range of questions but don't be surprised if you only get a few or even no questions in this area.
2. You will need to be able to switch between micro/personal level and big picture questions as this can happen often. If you are a non-native English speaker, chances are even greater that you will be in an interview where the number of questions asked is extremely high (maybe not so much of a deep dive at all) because the admissions interviewer is testing your English ability: In particular, your fluency. They want to make sure you can handle the HBS classroom.  Still, HBS is famous for going in relatively deep with follow-up questions, so you have to be prepared for that as well.
3. You need the ability to both explain and evaluate. By explain, I mean you should be able to provide both  (1) detailed and succinct answers and (2) anecdotal examples (tell stories) to address a great range of questions.  By evaluate, I mean you should be able to interpret and give an opinion when asked for one.
4. Don't be surprised if much of your essay contents are not discussed in the interview but rather only few points might be referred to. After all, they want to learn things about you they can't find in the essay, so don't think it will your script. Your resume is more likely to be worth your intensive review.

 

While I can't provide a real interview report,  I have described  what to expect in an interview. I would also say that the reports I have seen on online are usually too brief and don't generally reflect the actual interview because to do so would be too revealing. It would very risky for an applicant to put up a real report on an HBS interview because the questions are too applicant specific.

 

How it will start:

-The interviewer will briefly explain how the interview is structured.

-The interviewer will likely begin asking you questions either about something in your background or by asking you about your recent work. Examples:

"Tell me about X college experience"

or

"Tell me about how (your current work, current project, Project X mentioned in application) is going.

 

-If the interviewer starts with educational or other personal background questions, they are likely to do for a few minutes before switching to asking about professional experience related questions.  Expect 1-3 personal questions before the switchover to professional questions.

-If the interviewer starts with professional related questions, which are often updates at work, they are likely to focus on professional questions for most of the interview and you can expect only a few personal related questions at the end.

 

The primary focus of HBS interviews is on the applicant's professional experience.   While other subjects are discussed, based on reports I have seen, the vast majority of questions in  all recent interviews was related to professional experience. You still have to prep for the full range of questions, but a great deal of attention should focus on your work experience, your industry, and your company. They want to see your ability to discuss and explain your industry and company beyond your own role. This is an interview that is used to determine your fitness to be an effective participant in the class and hence the focus is content related to how you could contribute your experience in class discussions.

You need to be able to do the following for all of your employers:

1. Explain and evaluate the nature of the business.

2. Explain and evaluate the industry overall and the competition.

3. Explain key concepts related to your industry and role/function.

4. Explain and evaluate your role in each function you held in the company.

 

In other words, you should be able to explain and evaluate the above in a way that would parallel how you might use your knowledge in class at HBS. 

Below is an example set of questions reflecting the above.  We will assume that the applicant has worked at two companies.

"What is the project that you are most recently involved in?" 1-2 followup questions

"Tell me more about your involvement in... another project/organizing recruiting/ supervising a team/ other examples that focus on the applicant's role. 1-2 follow-up questions.

"How did Covid impact your company and your work personally?" ( I assumed this question would be asked in Round 1 interviews  and I used in some of my prep sessions. It was asked in some of the reports I have seen).

"What is the best part of your job?" 1-2 followup questions

"What have learned about your company as the result of your time there?" 1-2 followup questions

"Who are your company’s competitors?" 1-3 follow-up questions

"Why did you leave your prior employer to join this company?" 1-2 follow -up questions

"When you are at prior employer, tell me more about your involvement in... another project/organizing recruiting/ supervising a team/ other examples that focus on the applicant's role. 1-2 follow-up questions.

"How would you describe the difference in the work environment between these two companies?" 1-2 follow-up questions

"Can you explain more about X (X is something complex that is at the core the applicant's work)?"  1-5 follow-up questions

 

What else will be asked:

-Your goals are likely to be asked about but don't be surprised if you are not asked about why MBA or why HBS. You might be but there is a good chance, you will not be asked that.  So you have to prep for it.

"Where do you want to work post-MBA?" "Why?"

But be prepared for "Why HBS?" or "Why do you need an MBA" (these are both topics you can always bring up if asked if there is anything you want to discuss, see below)

 

-If no personal questions have been asked, you might get something related to your hobbies, interests, or background:

"Why do enjoy doing X?"

"Tell me about your involvement in X activity/group/organization/sport/team."

"What do you in your free time?"

 

-Typical MBA  interviews questions that are commonly asked but don't be surprised if you get none of these:

"What are you good at?" (What are you strengths?) or "What is one thing you are good at?"

"What aren't you good at?" (What are your weaknesses?) or "What is something you want to get better at doing?"

"What is something surprises people about you?"

 

-At the end of the interview, be prepared to be asked if there is anything else you want to discuss or questions you wish the interviewer had asked you. Have possible topics ready for this. Good topics for this:

1. Something you really wanted to discuss but did not a chance to.
2. Why HBS if this was not asked.
3. Discussion about extracurricular activities that highlight something that shows  leadership potential, teamwork skills, intellectual abilities, readiness for HBS, or something else you think HBS really needs to know about you. For example, gaining a new skill or making a big impact in a volunteer activity.

 

Please keep in mind that my discussion above reflects what MBA applicants get asked but for 2+2 applicants the contents will be different because there will be less focus on work experience. I don't work with many applicants for the 2+2 program so I don't have enough reports to write this myself. For a description of a 2+2 interview, see here.

 

After the interviewer, you will have 24 hours to write a post-interview reflection. This is your chance to clarify anything you feel you did not address sufficiently or address topics you wish you could have covered.   I advise my clients on this document, so the first thing they do after their interview is write up a full report on the interview so they know what they discussed and so that we can determine what should go into the post-interview reflection. I suggest you do the same even if it is just for yourself.  A good post-interview reflection will do all or some of the following:

1. Address any concerns you have over what you said or failed to say in the interview. (OPTIONAL)
2. Elaborate on issues that you want to highlight that was not sufficiently focused in the interview or application. (OPTIONAL)
3. Discuss something you especially want to highlight to the rest of the HBS Admissions Board even though it was discussed in the interview.  Just keep in mind that they not asking for you to summarize the interview.  (OPTIONAL)
4. Provide a brief assessment for how you think the interview went.
5. Thank the Admissions Board and your interviewer in particular.

 

Essay length for this varies, but I would say 200-500 words is common.

 

Best of luck with your HBS interview! If you want to do interview prep with me, please see here.

 

Booth Interview Video Question Analysis for the MBA Class of 2023 Round 2

 For my overall suggestions on Chicago Booth MBA  interviews, please see here.

 

 

For the current admissions cycle, Booth started asking for one minute video for those who receive interviews:

 

"Please submit a video response to one of the following two prompts:

• Tell us about something new you learned recently that shifted your worldview. How did it influence your behavior and/or actions?
• What is something you wish people knew about you, but you’re not sure that they do?

Please note the following:

• The length of the video submission should be no more than 60 seconds.
• You will not be evaluated on the styling and editing of the recording, only the content of your submission.
• Feel free to record the video with a cellphone, computer, or other video recording device."

 

Overall suggestions:

In general, I recommend discussing  something new that is not at all or is only minimally discussed in your application. Given that Booth has already asked a lot about you in the main essays, you should certainly give an answer that is consistent with what is found there.  However this is an opportunity to give them new perspectives and/or elaborate on  a theme found only briefly in your essays. If you choose to write about something that has already been covered, really consider whether what you are adding is really strong enough to make a difference.

 

Given the length is just 60 seconds, obviously you cannot write script in huge detail, rather think of these as one-point or two-point answers. Somewhere between 90-120 words is the likely length of a script that can be communicated effectively in one minute.

 

While video is not directly connected to the interview as the interviewer will not have access to them, do keep in mind that they will be analyzed in relationship to your application and the interview report

 

Technical considerations: The most important thing is that they can hear you and see you clearly. Don't worry about editing this or making it fancy. Focus on your content and performance, not on technical issues. Don't go for some outdoor location if you can't get good sound quality. Don't focus on any props or provide visuals just on you and your message.

 

Question Analysis

• Tell us about something new you learned recently that shifted your worldview. How did it influence your behavior and/or actions?

The point here is to focus on something you learned altered your perspective. A worldview is a rather wide perspective, so the learning should be significant and not minor.

1. Focus on a specific thing you learned. Make sure that this was a new learning.  A new learning is just that, something that you would have not known previously.

 

2. Make sure this happened recently. Recently is vague but I think the last 1-2 years would be a good timeframe.

 

3.  The topic possibilities here are really unlimited as this could be everything from a lesson learned through failure or success, a leadership story, a teamwork story,  an intellectual journey, an interpersonal dynamics (EQ) situation,  a story of your motivation towards something personal/academic/professional, etc.

 

4.  Make sure it is very clear that the following underlying pattern is present in your response:

NEW THING LEARNED RECENTLY= N

SHIFT IN WORLDVIEW= S

INFLUENCE ON BEHAVIOR/ACTIONS= I

→= leads to

N→S →I

 

• What is something you wish people knew about you, but you’re not sure that they do?

I would say the biggest limiting condition to what topic should be covered is that it must be relevant to Booth’s admission decision. As such you should be able to show how the thing you wish to people knew about you effectively answers one or more of the following:  Why would someone want to be friends with you?  Why would they want to work with you in and out of class?  How will add value to them? What does this does this surprising thing reveal about your intelligence/personality/leadership/teamwork/abilities?  The point here is to focus on something that is not obvious about you but is more than a meaningless curiosity. For example, my thumbs are  double jointed and while this can be briefly amusing when demonstrated, it is not really the kind of thing that would be worth consideration here.  You want to show something about yourself that gives Booth another reason to admit you.

 

Recommended Process for making your video

Here is what I typically do with my clients:

1. They formulate ideas for their script.
2. We either discuss them or just exchange ideas about what topic to focus on.
3. They write their script.
4. I review the script.  If it looks good,  I might give editing feedback if needed. If the script is not good, we discuss it.
5. Once the script is done, they make a video.
6. I review the video and give feedback. This might also involve editing the script.
7. They revise the video and show it to me again. They alter this as many times as necessary before submitting it.